— TERMS & CONDITIONS —

(Full Content)

1. Introduction

Welcome to DESHMUKH AUTO PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern the access to and use of our website, digital platforms, communication channels, and messaging services, including but not limited to WhatsApp Official Business API, RCS (Rich Communication Services), SMS, and other electronic communication systems operated or authorized by us.

DESHMUKH AUTO PRIVATE LIMITED is a company incorporated under applicable Indian laws, having its registered business address at C/O SAMSAMUDDIN, H.NO 49/50 B, GUT NO. 36, SHAHA NAGARE, Aurangabad, Maharashtra – 431002.

By accessing our website, interacting with our messages, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

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2. Definitions

• “User” refers to any individual, customer, visitor, or entity accessing or using our services.
• “Services” means automotive-related information, customer support, transactional notifications, promotional communication, service updates, and other digital offerings provided by DESHMUKH AUTO PRIVATE LIMITED.
• “Platform” includes our website, WhatsApp Business account, RCS channels, and any associated applications.
• “Content” refers to text, images, logos, videos, messages, and all digital material provided by us.
• “Third-Party Platforms” include Meta (WhatsApp), Google, telecom operators, and service providers.

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3. Acceptance of Terms

By using our Services, you confirm that you are legally capable of entering into a binding agreement under the Indian Contract Act, 1872. If you do not agree with these Terms, you must discontinue use of our Services immediately.

Continued use of our Services constitutes ongoing acceptance of these Terms, including any future modifications.

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4. Description of Services

DESHMUKH AUTO PRIVATE LIMITED provides automotive-related business services including, but not limited to:

• Customer communication and support
• Service reminders and updates
• Booking confirmations and notifications
• Transactional and promotional messages
• Vehicle-related information and offers

Services may be delivered via WhatsApp Official API, RCS messaging, SMS, phone calls, or our website.

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5. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Provide accurate and truthful information
• Use the Services for lawful purposes only

We reserve the right to restrict access if eligibility requirements are not met.

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6. Account Registration

Certain services may require you to register or share personal details such as name, phone number, or vehicle information. You agree to:

• Provide accurate and updated information
• Maintain confidentiality of your account details
• Accept responsibility for all activities under your account

DESHMUKH AUTO PRIVATE LIMITED is not responsible for unauthorized access caused by user negligence.

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7. User Responsibilities

Users agree not to:

• Misuse communication channels
• Submit false or misleading information
• Attempt unauthorized access
• Use services for illegal or harmful activities

Any violation may result in immediate suspension or termination.

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8. Payment & Billing Terms

Where applicable, payments for services or products must be made as per communicated terms. All prices are subject to applicable Indian taxes. Payment failures, chargebacks, or disputes may result in service suspension.

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9. Subscription Renewal & Termination

If subscription-based services are offered:

• Subscriptions may auto-renew unless cancelled
• We reserve the right to terminate services for non-payment or policy violation
• Users may request termination subject to applicable conditions

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10. Use of WhatsApp Official API & RCS

DESHMUKH AUTO PRIVATE LIMITED uses Meta-approved WhatsApp Business API and RCS messaging strictly in compliance with platform policies.

Users consent to receiving messages related to services, transactions, alerts, and approved promotions. Opt-out mechanisms will always be provided.

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11. Message Delivery & Compliance Policy

Message delivery depends on third-party platforms and network availability. We do not guarantee:

• Instant delivery
• Platform uptime
• Read or response rates

All messaging complies with Meta, RCS, and Indian telecom regulations.

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12. Intellectual Property Rights

All content, logos, trademarks, designs, and materials belong exclusively to DESHMUKH AUTO PRIVATE LIMITED. Unauthorized copying, reproduction, or distribution is strictly prohibited.

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13. Confidentiality

We maintain confidentiality of business and user information except where disclosure is required by law or permitted under our Privacy Policy.

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14. Disclaimer of Warranties

Services are provided on an “as-is” and “as-available” basis. We make no warranties regarding uninterrupted service, accuracy, or suitability for a specific purpose.

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15. Limitation of Liability

To the maximum extent permitted under Indian law, DESHMUKH AUTO PRIVATE LIMITED shall not be liable for indirect, incidental, or consequential damages arising from use of our Services.

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16. Indemnification

Users agree to indemnify and hold harmless DESHMUKH AUTO PRIVATE LIMITED from claims arising due to misuse, violation of Terms, or unlawful conduct.

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17. Governing Law (India)

These Terms are governed by the laws of India, and courts in Aurangabad, Maharashtra, shall have exclusive jurisdiction.

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18. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be published on our website and become effective immediately.

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19. Contact Information

For questions or concerns, contact:

DESHMUKH AUTO PRIVATE LIMITED
📍 Aurangabad, Maharashtra – 431002
📞 8888314829